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Privacy Policy

This Privacy Statement addresses our compliance to privacy laws in New Zealand where we operate; New Zealand’s Privacy Act has been recognised by the European Commission as “EU Adequate” meaning that our privacy regulations are of an internationally recognised standard. We also adhere to the European Union (EU) General Data Protection Regulations (GDPR) to protect the privacy of our EU customers.

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Last updated: 29/07/2025

Thank you for visiting our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

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1. Who We Are

This website is operated by [Your Business Name], provider of short-term accommodation at 45 Main Highway. Our goal is to provide a safe and enjoyable experience for all our guests — online and in person.

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2. What Information We Collect

We may collect personal information from you when you:

  • Make a booking or enquiry through our website

  • Contact us by email, phone, or contact form

  • Sign up for promotions or newsletters

  • Leave a review or provide feedback

This information may include:

  • Your name, email address, phone number

  • Booking details (dates, number of guests, special requests)

  • Payment details (processed securely via our booking/payment provider)

  • Any other personal information you choose to share with us

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3. How We Use Your Information

We collect and use your personal information to:

  • Process and confirm your booking

  • Communicate with you before, during, and after your stay

  • Respond to enquiries or feedback

  • Improve our services and website

  • Offer you promotions or discounts (only with your consent)

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4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted third-party providers who assist with bookings, payments, or email services

  • Authorities if required by law (e.g. for safety or legal obligations)

All third-party services we use are required to keep your data secure and only use it for the purpose we specify.

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5. Storing and Protecting Your Information

We store your information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access. If any data breach occurs that poses a risk to your rights, we will notify you and the Office of the Privacy Commissioner as required by law.

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6. Your Rights

Under the New Zealand Privacy Act, you have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccuracies

  • Withdraw consent for marketing communications at any time

To make a request, please contact us at office@45mainhighway.co.nz.

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7. Cookies and Website Analytics

We may use cookies and third-party analytics (like Google Analytics) to better understand how users interact with our site and improve the user experience. You can choose to disable cookies through your browser settings.

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8. Links to Other Websites

Our website may contain links to third-party sites (e.g. booking platforms, local attractions). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies separately.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date at the top.

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10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

45 Main Highway
Email: office@45mainhighway.co.nz
Address: 45 Main Highway, Ellerslie, Auckland, New Zealand, 1051

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